Retaining Club Members

Bridge clubs thrive when their players feel supported, valued, and connected. Retaining players—especially in the early years after lessons and as life circumstances change—is key to building a strong and vibrant club. This guide and checklist offers practical steps to support new learners, keep mid-level players engaged, and reconnect with those who have drifted away.

 Club Retention Guide and Checklist (3.90MB)

We know that people leave due to existing members not showing them the kindness and respect required for someone learning. It is critical that clubs have clear behavioural guidelines and act on any complaints received about inappropriate conduct. Here are some posters clubs can use to communicate behavioural expectations:

 Club Conduct Poster 2024 (0.40MB)
 Shorter Make Bridge Enjoyable poster (0.17MB)

Here's an update shared with regional committees and the NZ Bridge board in June 2025.

 Update on Marketing Retention Initiatives -... (0.57MB)