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Operations

This section brings together the practical tools, templates and guidance you need to keep your club running smoothly day to day. From staffing and volunteers to finances, tournaments, masterpoints and dealing with complaints, you'll find helpful resources to support every aspect of club operations—whether you're a director, treasurer, committee member or simply lending a hand.

Staff and Volunteers

Developing a Volunteering Strategy (0.13MB)

Employing Staff (0.12MB)

Ideas for Volunteers (0.10MB)

Staff Information Form (0.07MB)

Volunteer Management (0.13MB)

Volunteering Strategy Template - Word doc (0.29MB)

Finance and Asset Management

Asset Management (0.11MB)

Budgeting (0.11MB)

Cash Handling (0.11MB)

Financial Reporting (0.11MB)

Insurance (0.11MB)

Record keeping (0.12MB)

Complaints and Discipline

Conflicts of Interest explained (0.12MB)

Disciplinary Process - The steps (0.16MB)

Managing a conflict resolution meeting (0.14MB)

Natural Justice explained (0.12MB)

Overview of complaints, disputes and misconduct (0.11MB)

The Role of the Recorder (0.15MB)

NZB General Information

Director Training Summary (0.11MB)

International representation - summary (0.12MB)

Masterpoints scheme and grading (0.13MB)

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