Home» Clubs» Toolkit» Operations

Operations

This section brings together the practical tools, templates and guidance you need to keep your club running smoothly day to day. From staffing and volunteers to finances, tournaments, masterpoints and dealing with complaints, you'll find helpful resources to support every aspect of club operations—whether you're a director, treasurer, committee member or simply lending a hand.

Staff and Volunteers

pdf Developing a Volunteering Strategy 

pdf Employing Staff 

pdf Ideas for Volunteers 

pdf Staff Information Form 

pdf Volunteer Management 

docx Volunteering Strategy Template - Word doc 

Finance and Asset Management

pdf Asset Management 

pdf Budgeting 

pdf Cash Handling 

pdf Financial Reporting 

pdf Insurance 

pdf Record keeping 

Complaints and Discipline

pdf Conflicts of Interest 

pdf Disciplinary Process - The steps 

pdf Managing a conflict resolution meeting 

pdf Natural Justice explained 

pdf Overview of complaints, disputes and misconduct 

pdf The Role of the Recorder 

pdf Consideration of Discrimination 

pptx Club 2025 Etiquette and Respect Slides.pptx 

pdf Club Conduct Poster.pdf

pdf Fair Play Tips for use in bulletins .pdf 

 

 

NZB General Information

pdf Director Training Summary

pdf International representation - summary 

pdf Masterpoints scheme and grading 

docx Tournament Return Form.docx

 

 

 

 

 

 
Our Sponsors
✖